Outsourcing Global Services

Exploring Relationships in Information Systems Outsourcing: A Typology of IS Outsourcing Relationships- Stefanie Jahner and Helmut Krcmar Offshore Middlemen: Transnational Intermediation in Technology Sourcing- Volker Mahnke, Jonathan Wareham and Niels Bjorn-Andersen IT Outsourcing From a Client Perspective: Exploring Client Developments and their Impact on Supplier Capabilities- A.G. Plugge, G.M. Wijers and R.W. Wagenaar Operational Capabilities Development in Mediated Offshore Software Services Models- Sirkka L. Jarvenpaa and Ji-Ye Mao Integrated Collaboration Across Distributed Sites: The Perils of Process and the Promise of Practice- Gary C. David, Donald Chand, Sue Newell and João Resende-Santos Successful Knowledge Transfer within Offshore Supplier Networks: A Case Study Exploring Social Capital in Strategic Alliances- Joseph W. Rottman Risk, Anxiety, and the Production of Comfort/ Trust in the Context of Globalized Modes of Working: The Case of an Ireland-India IS Offshoring Relationship- Séamas Kelly and Camilla Noonan Requirements Analysis in Offshore IS Development: Remote Bridging of Differences in Understandings- Paul C. Van Fenema, Vinay Tiwari and Paul W.L. Vlaar Global Expertise and Quality Standards in ICT Offshore Projects- Esther Ruiz Ben Step by Step: The Development of Knowledge Transfer and Collaboration in a Nearshore Software Development Project- Michaela Wieandt Managing Dispersed Expertise in IT Offshore Outsourcing: Lessons from Tata Consultancy Services- Ilan Oshri, Julia Kotlarsky and Leslie Willcocks