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Our lives are full of defining moments, but do we recognize them? We often fail to appreciate the significance of these moments. At work the pressure can be relentless and we can fail to enjoy these moments. Meer
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Meer
This unique collection of papers, from authors whose experience and nationalities are themselves diverse, captures intellectual and personal reflections on diversity. Meer
In today’s industrial and complex world, the progress of change is incredible. The amount of information which needs to be analyzed is very large and time has become more and more limited. Meer
Time shaping in business is an approach designed for widening product appeal, extending markets and improving customer care. In this book Lynch describes around 100 ways in which new time chains can be shaped to reveal opportunities for gaining competitive advantage and business success. Meer
How much can innovation contribute to the quality of life? How can innovation be used to develop and market commercial products? These are two major questions considered by an international symposium of active researchers from the USA and Europe in the fields of industrial innovation which was held at the University of Strathclyde, Glasgow. Meer
An examination of the central institution of the EU. The editor, Prof. Neill Nugent, brings together a range of perspectives, each based on original research, examining all aspects from recruitment to policy-making, from the Commission's history to its future prospects. Meer
The CEO'S guide to achieving your career goals by finding - and embracing - your authentic personal style. Style and Substance will be the ultimate handbook for women who want to get ahead in their careers. Meer
This book addresses the changing role of networks and the evolving structure of an Infrastructure Superhighway. The requirements for leadership in telecommunications are reviewed from different viewpoints: Network operators, equipment manufacturers, software developers and user organizations. Meer
Part of a series on the modern Japanese economy which explores all the major areas of Japanese economic life, this book examines the managerial hierarchies of large-scale Japanese industrial companies since their emergence. Meer
The aim of this book is to illustrate the ways in which surveys can be used to improve the quality of decision-making in business and government. It is about the use of surveys rather than how they are conducted, and provides examples of the ways in which research can be used. Meer
Professor Rojot's work links the theory of negotiation to its more practical aspects and bridges the gap between theoretical work and 'how to' manuals. Meer
During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Meer
In today’s schools, teachers are frequently called on to adapt new curricula and instructional practices in their classrooms. Making sense of the complexities of teaching occurs primarily during the work day, and instead of relying on before or after school one-size-fits-all professional development activities, schools must support teachers in learning on the job. Meer
In today’s schools, teachers are frequently called on to adapt new curricula and instructional practices in their classrooms. Making sense of the complexities of teaching occurs primarily during the work day, and instead of relying on before or after school one-size-fits-all professional development activities, schools must support teachers in learning on the job. Meer
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