IT-management / ICT

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Gad J. Selig

E-book - pdfImplementing IT Governance (e-book)

e-bookEngels9789087537746 21-2-2013

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer

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Jan Schilt Paul Wilkinson

E-book - pdfABC of ICT version 1.0 (e-book)

e-bookEngels299 blz.9789087538736 14-3-2012

This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and sound points with a dash of humor, it was designed and drawn by Paul Wilkinson and Jan Schilt. Meer

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E-book - pdfOpen information Security Management Maturity Model (O-ISM3) (e-book)

e-bookEngels9789087539115 9-6-2011

The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. Meer

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Jork Lousberg Marco van der Haar Menzo Meijer

E-book - pdfSourcing governance framework (e-book)

e-bookEngels9789087539511 21-1-2012

This title supports the Sourcing Governance Foundation Qualification. SGF Qualification also qualifies an individual for COS-FP certification from IAOP®. Meer

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Andrew Josey Matthew F Rouse Mike Turnere.a.

E-book - epubTogaf Version 9.1 (e-book)

e-bookEngels160 blz.9789087539672 30-12-2011

his is the official Open Group Pocket Guide for TOGAF Version 9.1 and is published in hard copy and electronic format by Van Haren Publishing on behalf of The Open Group. Meer

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The Open group

E-book - epubArchiMate 2.0 specification (e-book)

e-bookEngels89 blz.9789087539719 2-2-2012

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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Rachel Harrison

E-book - epubTOGAF 9 certified Study guide (e-book)

e-bookEngels9789087539757 5-12-2011

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. Meer

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E-book - pdfSOA Source Book (e-book)

e-bookEngels9789087535384 20-5-2009

The book is a collection of source material for use by enterprise architects working with Service-Oriented Architecture (SOA). It consists of material that has been considered and in part developed by The Open Group SOA Working Group1. Meer

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Adam Grummit

E-book - pdfcapacity management (e-book)

e-bookEngels9789087535865 1-2-2010

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. Meer

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Guus Delen

E-book - pdfIT Outsourcing (e-book)

e-bookEngels121 blz.9789087536183 16-6-2010

The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations have to do offshoreoutsourcing for other reasons as well. Meer

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J. Persse

E-book - pdfImplementing ITSM (e-book)

e-bookEngels9789087536510 15-5-2011

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer

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E-book - pdfCloud: The Business Guide (e-book)

e-bookEngels9789087536589 15-5-2011

The Open Groups long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to access computing resources as a commodity and when needed in much the same way as households access household utilities. Meer

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Jan Schilt Paul Wilkinson

E-book - pdfABC of ICT (e-book)

e-bookEngels84 blz.9789087537678 15-7-2013

ABC stands for the Attitude, Behavior and Culture within IT organizations. ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your IT organization, or more importantly, your business! Meer

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Pierre Bernard

E-book - pdfCOBIT 5 (e-book)

e-bookEngels137 blz.9789087538002 5-11-2012

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Meer

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Remko van der Pols Yvette Bakker

E-book - pdfBiSL (e-book)

e-bookEngels161 blz.9789087538125 3-9-2012

This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Meer

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Gad J Selig

E-book - pdfImplementing IT governance (e-book)

e-bookEngels9789087538170 11-5-2012

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization's Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer

21,26

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E-book - pdfISO/CEI 20000 (e-book)

e-bookFrans253 blz.9789087538231 13-4-2012

La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualité de leurs services informatiques. Alors que les acteurs se forment à ITIL et l'implémentent avec succès dans leurs entreprises, celles-ci franchissent désormais le pas pour être entièrement conforme à ISO/CEI 20000, reconnu sur le plan international. Meer

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E-book - pdfFoundations of IT service management (e-book)

e-bookAnders409 blz.9789087538279 13-4-2012

The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer

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E-book - pdfLeading standards for IT Management (e-book)

e-bookEngels9789087538422 23-3-2012

In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, described, and widely accepted agreements that make communication between systems people process and technology possible and predictable. Meer

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Jos N.A. Oosten

E-book - pdfProcess management based on Sqeme 2008 (e-book)

e-bookEngels9789087538729 14-3-2012

This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer

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