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A complete handbook on a critical issue for today′s business leaders–how to improve customer satisfaction, control costs, and maximize profits
Producing a product or service to heighten customer satisfaction–and doing so cost effectively–do not have to be mutually exclusive objectives. Meer
Destination marketing is more challenging than other goods and services. The basis of competitive advantage shifts from tourism resources only (destination marketing) to a location-based or city-wide integrated management (place marketing). Meer
This hands–on book presents a complete understanding of Six Sigma and Lean Six Sigma through data analysis and statistical concepts
In today′s business world, Six Sigma, or Lean Six Sigma, is a crucial tool utilized by companies to improve customer satisfaction, increase profitability, and enhance productivity. Meer
Biocontamination Control for Pharmaceuticals and Healthcare, Second Edition outlines a biocontamination strategy that tracks bio-burden control and reduction at each transition in classified areas of a facility. Meer
You can get there
Where do you want to go? You might already be working in a business setting. You may be looking to expand your skills. Or, you might be setting out on a new career path. Meer
Three decades ago competitiveness was unheard–of; today it has taken the world by storm. But what is it? And will it last? In
Top Class Competitors Stéphane Garelli – professor at IMD business school where he is also head of the World Competitiveness Centre, professor at the University of Lausanne, and former managing director of the World Economic Forum – defines competitiveness as the ability of a nation, company or individual to manage a set of disparate competencies to achieve prosperity. Meer
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001–2000 standard require that a laboratory document its procedures for obtaining reliable results. Meer
This practical, user–friendly handbook specifically addresses software companies that are interested in implementing effective improvement processes into the daily work life of every employee. Meer
An insightful guide to the use of statistics for solving key problems in modern–day business and industry
This book has been awarded the Technometrics Ziegel Prize for the best book reviewed by the journal in 2010. Meer
A full, expert discussion of the last major component of Six Sigma implementation
George Eckes′ first two books on Six Sigma–The Six Sigma Revolution and Making Six Sigma Last–dealt with Six Sigma from a strategic level and from a cultural level, respectively. Meer
Improve your efficiency –– and bring in big profits!
Need help implementing or understanding Six Sigma? Want to take this powerful problem–solving methodology and apply it to your business? Meer
Risk Analysis for Process Plants, Pipelines and Transport gives a detailed description of practical risk and safety analysis methods, tried and tested in over 100 process industry projects. Meer
This book covers all the latest advances, as well as more established methods, in the application of statistical and optimisation methods within modern industry. Meer
Fractional Difference, Differential Equations, and Inclusions: Analysis and Stability is devoted to the existence and stability (Ulam-Hyers-Rassias stability and asymptotic stability) of solutions for several classes of functional fractional difference equations and inclusions. Meer
The complete guide to choosing and using GIS in business
Over the last few years, Geographical Information Systems (GIS) have become less expensive and easier to use, and the tremendous potential of GIS to boost business productivity is finally being realized. Meer
"Ade McCormack sounds a much–needed clarion call for IT to grow up and become a mature business function"
Nicholas Carr, Author of Does IT Matter and The Big Switch
"The wit, imagination and insight that Ade brings to his regular Boardroom Debate column in the Financial Times Digital Business section shine through his new book. Meer
Agent-Based Models with MATLAB introduces Agent-Based Modeling (ABM), one of the most important methodologies for complex systems modeling. The book explores computational implementations and accompanying MATLAB software code as a means of inspiring readers to apply agent-based models to solve a diverse range of problems. Meer
Sustainability in Pharmaceutical Manufacturing is a groundbreaking reference for the pharmaceutical industry. Currently lagging behind other manufacturing sectors, pharmaceutical production requires significant changes in areas such as manufacturing methods, waste management, packaging, and supply chain. Meer
Computer-Aided Applications in Pharmaceutical Technology: Delivery Systems, Dosage Forms, and Pharmaceutical Unit Operations, Second Edition covers the fundamentals of experimental design application and interpretation in pharmaceutical technology, chemometric methods with an emphasis on their applications in process control, neural computing, data science, computer-aided biopharmaceutical characterization, as well as the application of computational fluid dynamics in pharmaceutical technology. Meer
Deep Learning for Multi-Sensor Earth Observation addresses the need for transformative Deep Learning techniques to navigate the complexity of multi-sensor data fusion. Meer
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