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The book presents a novel theory of how networks of organizations work, what varieties are possible and how their strengths and weaknesses differ. The argument is illustrated using four case studies in which networks of firms and organizations in defence contracting, biotechnology, health care and combating crime and disorder are examined. Meer
This book, a collection of essays from scholars across disciplines, explores leadership of discovery, probing the guided and collaborative exploration and interpretation of the experience of our inner thoughts and feelings, and of our external worlds. Meer
Qualitative research methodologies are gaining more and more acceptance. This book deals with the application of qualitative methods to marketing management research. Meer
This book provides an in-depth understanding of key variables that play a significant role at the various stages of the innovation process, leading to successful commercialisation of products and services. Meer
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.
The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. Meer
For undergraduate courses in Management Science.
A logical, step-by-step approach to complex problem-solving
Using simple, straightforward examples to present complex mathematical concepts, Introduction to Management Science gives students a strong foundation in how to logically approach decision-making problems. Meer
For courses in management.
Concepts and skills for the successful manager
Modern Management: Concepts and Skills takes a unique approach that helps students develop a specific management skill in each chapter. Meer
The first 100 days is a key indicator of success in your new role. With structured planning, commercial insights and leadership coaching, Niamh O'Keeffe provides all the crucial insights to empower any time-pressured leader to achieve the very best start. Meer
To beat your competitors you must know exactly what they are doing. It is impossible to put together a successful competitive strategy if you are unsure what your competitors are doing, what they plan to do or even who your competitors really are. Meer
Traditional management systems were designed to manage routine operations, not to manage innovation. The kinds of management systems we typically have in large companies throw up many roadblocks to innovation. Meer
This book focuses upon the role of the sales force in today's changing world and how to design a sales force for strategic advantage. It includes sections on how to assess the current sales force design and how to implement change and covers customer segmentation, market strategy, structuring and sizing, alignment, metrics and managing change. Meer
Marketing practices have fundamentally changed over the past decade. This book documents the nature of these changes, examines their impact on marketeers and marketing, explains the results of a major international study into the changing nature of contemporary marketing practices, assesses their implications for marketing and marketeers and provides guidance for those who are implementing change processes to improve value creation capabilities. Meer
Since the mid-1980s two crises have overtaken governance of the American corporation - the loss of competitiveness in the 1980s and the loss of investor trust in financial management in the late 1990s. Meer
What does 'being flexible' mean in practice? What can the move towards flexible work contracts tell us about organizational change in general and about changing forms of workplace governance and control in particular? Meer
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. Meer
The authors present a comprehensive and timely discussion of economic capital and financial risk management for financial services firms and conglomerates. Meer
First published in German, this book starts from the premise that managers' understanding and theories of organizations determine how they decide to act. Meer
Financial intermediaries typically offer derivatives to their customers only when they can hedge the exposures from these transactions. Baron and Lange show that parimutuel auctions can be used by financial intermediaries to offer derivatives without exposing themselves to risk. Meer
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