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This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Meer
In her new book, award-winning principal and leadership expert Cathie West provides education leaders at all levels with the tools and guidance they need to engage teachers in the process of increasing student achievement. Meer
The psychological dimension of managing risk is of crucial importance, and its study has led to the identification of specific do's and don'ts. Those with an understanding of the psychology underlying risk and the skills to recognize its manifestation in practice, have the opportunity to develop frameworks that embody the do's and don'ts, thereby producing sound judgments and good decisions. Meer
This book focuses on two central aspects of the risk managing process, namely 1. how managers (can and do) assess developments in the external risk environment and deal with them, and 2. Meer
The four main tenets of life are explored in this unique new book that examines the issues that touch each executive, or for that matter, people in general. Meer
This book provides a hands-on, practical guide to understanding derivatives pricing. Aimed at the less quantitative practitioner, it provides a balanced account of options, Greeks and hedging techniques avoiding the complicated mathematics inherent to many texts, and with a focus on modelling, market practice and intuition. Meer
In today's global business environment with high speed interactions, engineering organizations are evolving continuously. Engineering Management in a Global Environment: Guidelines and Procedures provides guidelines for changing roles of engineering managers in the international arena. Meer
This book presents an introduction to MCDA followed by more detailed chapters about each of the leading methods used in this field. Comparison of methods and software is also featured to enable readers to choose the most appropriate method needed in their research. Meer
Whether you’re taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today, this completely revised and updated fourth edition has it all. Meer
'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. Meer
This book presents a collection of nine studies which contribute to a more robust and richer understanding of entrepreneurship, self-employment and retirement in a diversity of settings, including the Netherlands, Canada, the United Kingdom, Singapore and the US, by drawing on both qualitative and quantitative data. Meer
This book critically examines the planning, management, and operations of the world’s premier event for Para sport athletes. Noting a lack of research into how these games are planned and managed, the authors of this contributed volume discuss how the Paralympics are essentially different to the Olympics and what this means for their management. Meer
Now in its second edition, the successful 'Development and Management of Visitor Attractions' has been fully revised and updated to cover the latest issues in this ever-changing area of tourism. Meer
Research has shown that there is no greater influence on a student's success than the quality of his or her teacher.
This book presents the research findings which demonstrate the connection between teacher effectiveness and student achievement. Meer
Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries. Meer
In the third edition of this bestselling book, instructional leadership expert Sally Zepeda shares eleven more field-tested, informal classroom observation tools designed specifically for school personnel working with teachers to assist them in developing their instructional strategies. Meer
In recent years, a formidable gulf has opened up between planning theory and practice. Over the past four decades, planning academics have developed strong theories and created models to accompany and elucidate the planning process. Meer
Sovereign Debt and Credit Rating Bias rejects the notion that credit rating agencies' rigorous and transparent determination of ratings leaves no room for bias, and debunks the myth that the value CRAs place on their reputational capital precludes prolonged biases. Meer
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