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This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. Meer
Projectmanagement is een jong vakgebied, waarin zich desondanks al vele professionals bewegen. De ervaring en kennis van een groot aantal ervaren professionals is bijeengebracht in de IPMA Competence Baseline (ICB), waarvan de NCB de Nederlandse vertaling is. Meer
The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization's Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer
Moderne IT-Manager sehen sich einer überwältigenden Anzahl von Management-Frameworks, -Methoden und Methodiken gegenüber was einen kaum den Wald vor lauter Bäumen sehen lässt. Meer
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer
Van Haren Publishing is the world’s leading publisher in best practice,
methods and standards within IT Management, Project Management,
Enterprise Architecture and Business Management. Meer
In order to leverage data, decision makers and management have to interactable and readable visualize the vast amount of information and data that is being collected and generated nowadays. Meer
Are you a doctoral student or a researcher in the field of Natural Sciences? Would you like to present your research in a well-structured and readable manner? Meer
This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management. Meer
This book provides a first introduction into the field of Information security. Information security is about preserving your data, keeping private data private, making sure only the people who are authorized have access to the data, making sure your data is always there, always the way you left it, keeping your secrets secret, making sure you trust your sources, and comply with government and industry regulations and standards. Meer
Supported EXIN BiSL Exams, this book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL can help. Meer
This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter. Meer
The book is a collection of source material for use by enterprise architects working with Service-Oriented Architecture (SOA). It consists of material that has been considered and in part developed by The Open Group SOA Working Group1. Meer
TOGAF®, um padrão do Open Group, é uma metodologia de arquitetura corporative comprovada e um framework usado por organizações líderes do mundo para melhorar a eficiência dos negócios. Meer
Are you a doctoral student or researcher in the field of Life Sciences or Medicine? Would you like to present your research in a well-structured and readable manner? Meer
This publication is the first product of the CP model Study group of IPMA Netherlands (IPMA-NL); CP stand for Certification and Function Profiles. In essence this is a reference model for the development of function profiles for project management. Meer
In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, described, and widely accepted agreements that make communication between systems people process and technology possible and predictable. Meer
The `EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual `European Excellence Award. Meer
De Engelstalige versie van de uitgave Veiligheid voor Operationeel Leidinggevenden (VOL-VCA) bevat alle leerstof om het diploma Safety for Operational Supervisors te behalen. Meer
A beautifully illustrated, artistic children’s book featuring a mix of comics, an overarching storyline and background information.
This book is written for all children who love beautiful stories, and especially for children who have a special connection with Africa. Meer
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