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Modernizing Processes in Public Administrations

Process Management in the Age of e-Government and New Public Management

Paperback Engels 2014 2012e druk 9783642441370
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Specificaties

ISBN13:9783642441370
Taal:Engels
Bindwijze:paperback
Aantal pagina's:336
Uitgever:Springer Berlin Heidelberg
Druk:2012

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Inhoudsopgave

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.

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        Modernizing Processes in Public Administrations