R Cartwright
Customer Relationships – Sales 12.9
Sales 12.9
Paperback Engels 2003 9781841124520
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
The sales function is the front–line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well–versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self–development for sales people.
Specificaties
ISBN13:9781841124520
Taal:Engels
Bindwijze:paperback
Aantal pagina's:118
Uitgever:John Wiley & Sons
Hoofdrubriek:Communicatie en media, Algemeen management
Serie:Express Exec
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Introduction to ExpressExec.
<p>Introduction to Customer Relationships.</p>
<p>What is Meant by Customer Relationships?</p>
<p>The Evolution of Customer Relationships.</p>
<p>Global Implications for Customer Relationships.</p>
<p>Customer Relations: The State of the Art.</p>
<p>Customer Relations Success Stories.</p>
<p>Customer Relationships Key Concepts and Thinkers.</p>
<p>Resources on Customer Relationships.</p>
<p>Ten Steps to Effective Customer Relations.</p>
<p>Frequently Asked Questions.</p>
<p>Index.</p>
<p>Introduction to Customer Relationships.</p>
<p>What is Meant by Customer Relationships?</p>
<p>The Evolution of Customer Relationships.</p>
<p>Global Implications for Customer Relationships.</p>
<p>Customer Relations: The State of the Art.</p>
<p>Customer Relations Success Stories.</p>
<p>Customer Relationships Key Concepts and Thinkers.</p>
<p>Resources on Customer Relationships.</p>
<p>Ten Steps to Effective Customer Relations.</p>
<p>Frequently Asked Questions.</p>
<p>Index.</p>
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan