Workplace Reform in the Healthcare Industry

Foreword; K.Phelps Notes on the Contributors List of Abbreviations Introduction; P.Stanton, E.Willis & S.Young Acknowledgements PART 1: THE AUSTRALIAN HEALTHCARE SECTOR Health Sector and Industrial Reform in Australia; E.Willis, S.Young & P.Stanton The Australian Healthcare Workforce; S.Duckett PART 2: CASE STUDIES IN HEALTHCARE REFORM AND WORKPLACE CHANGE The Structure of Bargaining in Public Hospitals in Three Australian States; M.Bray, N.White, P.Stanton & E.Willis Outsourcing and Structural Change; S.Young Casual and Temporary Employment in NSW Regional Hospitals; A.de Ruyter The Processes of Workplace Change for Nurses in NSW Public Hospitals; N.White & M.Bray Work Intensification for Personal Care Attendants and Medical Scientists; E.Willis & K.Weekes Emotional Labour and Aged Care Work; S.Stack Flexibility at a Cost: Responding to a Skilled Labour Shortage; K.Townsend & C.Allan PART 3: FUTURE CHALLENGES IN HEALTHCARE REFORM AND WORKPLACE CHANGE Inspiring Innovation; S.G.Leggat & J.Dwyer Developing a Strategic Approach to People Management in Healthcare; T.Bartram, P.Stanton & R.Harbridge Clinical Governance: Complexities and Promises; R.Iedema, J.Braithwaite, C.Jorn, P.Nugus & A.Whelan E-Health Services: Is the Future of Australia's Health Service in Offshore Outsourcing?; J.Sinclair-Jones Conclusion: Reflections on Past Healthcare Reform and Future Directions; S.Young, E.Willis & P.Stanton Index