The 21st Century Health Care Leader (The Center fo for Healthcare Leadership, Emory University School of Medicine)

Preface
<br /> Acknowledgments
<br /> The Editor
<br /> Introduction
<br /> Part One: Navigating to a New Century
<br /> The Three C′s: Consumerism, Cyberhealth, and Co–Opetition(Russell C. Coile Jr.)
<br /> Forces and Scenarios That Will Shape Helath Services Delivery(Joe Flower)
<br /> Policy Challenges(Joel Shalowitz)
<br /> Ethical Values for a New Century(Lawrence O. Gostin)
<br /> Preparing for the Global Health Transition(Kent Glenzer, Maurice I. Middleberg)
<br /> Public and Community Health(William H. Foege, Mark Rosenberg)
<br /> Part Two: The New Health Care Organization
<br /> What Comes After Consolidation?(Jeffrey C. Barbakow)
<br /> Growing Effective Leadership in New Organizations(John D. Henry Sr., Rodrick W. Gilkey)
<br /> Reinventing the Academy(Darrell G. Kirch)
<br /> Leading Academic Health Centers(Michael Johns, Thomas J. Lawley)
<br /> Decisions for Insurers(Patrick G. Hays)
<br /> Seeing Insurance Through the Customer′s Eyes(Leonard D. Schaeffer, L. Carl Volpe)
<br /> Leadership Skills and Strategies for the Integrated Community Health System(Paul K. Halverson)
<br /> Alliance in a Changing Industry(Arnold D. Kaluzny, Howard S. Zuckerman)
<br /> Part Three: Serving Special Populations
<br /> Challenges for Women′s Health(Gloria Feldt)
<br /> Fulfilling a Women′s Health AgAnda(Wanda K. Jones)
<br /> Caring for an Aging Population(Martha A. McSteen)
<br /> Geriatric Care(William L Minnix Jr.)
<br /> New Perspectives for Long–Term Care(Lorraine Tarnove)
<br /> Rural Health Systems(Jon B. Christianson, Anthony L. Wellever)
<br /> Part Four: Technology Leaders
<br /> The Evolving Role of Health Information(Charles W. McCall, Ellen S. Dodson)
<br /> Wiring the Health Revolution(Morton H. Meyerson)
<br /> Strategic Health Care Computing(Russell J. Ricci)
<br /> Technology–Induced Ethical Questions(Stephen R. Latham)
<br /> Part Five: Clinical Leaders
<br /> Challenges to Physician Leaders(Thomas R. Reardon)
<br /> Core Competencies for Physicians(Edward O′Neil)
<br /> The Future of Nursing(Marjorie Beyers)
<br /> Transforming Nursing Leadership(Marilyn P. Chow, Janet M. Coffman, Robin L. Morjikian)
<br /> Part Six: Gaining New Skills
<br /> Leading Across the Network(Marshall Goldsmith)
<br /> Four Dimensions of Lasting Change(Karen Golden–Biddle, R. Mark Biddle)
<br /> Developing Organizations by Developing Individiuals(Elaine Franklin, Robbin M. Moore)
<br /> The Changing Dynamics of Customer Staisfaction and Its Measurement(Charles D. Frame)
<br /> BlAnding Health Care Organizations(Rodrick W. Gilkey, Gary R. Lieberman)
<br /> Part Seven: Managed Care: Answers and Questions
<br /> Regaining the Public′s Trust in Managed Care(David M. Lawrence)
<br /> The New Health Economics(Merill Matthews Jr.)
<br /> Managed Care and the Black Physician(Randall C. Morgan Jr.)
<br /> Leading Behavioral Health Services(Keith Dixon)
<br /> Name Index
<br /> Subject Index