When Talk Works: Profiles of Mediators

<p>Preface xiii</p>
<p>The Authors xvii</p>
<p>Introduction</p>
<p>Another Way to Settle Disputes: The Practice of Meditation 1<br />Deborah M. Kolb</p>
<p>Part One The Professionals</p>
<p>1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation 17<br />Kenneth Kressel</p>
<p>2 Patrick Davis: To Bring Out the Best To Undo a Little Pain in Special Education Mediation 61<br />Susan S. Silbey</p>
<p>3 Howard Bellman: Using Bundles of Input to Negotiate an Environmental Dispute 105<br />Christine B. Harrington</p>
<p>4 William Hobgood: Conditioning Parties in Labor Grievances 149<br />Deborah M. Kolb</p>
<p>5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation 191<br />Austin Sarat</p>
<p>Part Two Builders of the Field</p>
<p>6 Albie M. Davis: Community Mediation as Community Organizing 245<br />Sally Engle Merry</p>
<p>7 Eric Green: finding Alternatives to Litigation in Business Disputes 279<br />Lavinia E. Hall</p>
<p>8 Lawrence Susskind: Activist Mediation and Public Disputes 309<br />John Forester</p>
<p>Part Three Extending the Reach of Mediation</p>
<p>9 Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication 359<br />William M. O Barr</p>
<p>10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375<br />Eileen F. Babbitt</p>
<p>11 Linda Colburn: On–the Spot Mediation in a Public Housing Project 395<br />Neal Milner</p>
<p>12 Joseph Elder: Quiet Peacemaking in a Civil War 427<br />Thomas Princen</p>
<p>Conclusion</p>
<p>The Realities of Making Talk Work 459<br />Deborah M. Kolb and Kenneth Kressel</p>
<p>Index 495</p>