Retail Banking Technology – Strategies & Resources That Seize the Competitive Advantage

Strategies and Resources That Seize the Competitive Advantage

Gebonden Engels 1992 9780471531746
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.

Specificaties

ISBN13:9780471531746
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:256

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Inhoudsopgave

Relationship Banking for the 21st Century.
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<br /> Information and Integration.
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<br /> Teller System and Service Imperatives.
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<br /> The Promise of Platform Automation.
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<br /> Electronic Banking.
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<br /> Innovative Imaged Products and Services.
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<br /> Marketing Systems and Strategies.
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<br /> Sales and Staff Performance.
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<br /> Branch Bank Merchandising.
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<br /> Breaking Banking Barriers.
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<br /> Productivity and Profitability.
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<br /> Indexes.

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        Retail Banking Technology – Strategies & Resources That Seize the Competitive Advantage